Mission Heal | Accountability of Mission Heal NGO

Introduction:

The Mission Heal NGO is a well renowned organization working for the people of India. It has many achievements in a lot of social welfare structure and for this reason it is a role model for many upcoming NGOs. The NGOs have many sophisticated operations and activities to perform which raises several other challenges for the NGOs as well. All the NGOs, including MissionHeal are accountable to a lot of stakeholders. The NGOs might be answerable right in between a challenging ongoing project and they are liable to all their stakeholders about the usage of resources, finances and all the activities that they perform.

Accountability of NGOs to several stakeholders:  

Following is a list of those key stakeholders who held NGOs accountable for their operational activities, administrative process and the usage of resources including finance:

1. ·        The NGOs main accountability is towards the donors who sponsor all of the projects and activities of the NGOs.
2. ·        The NGOs are registered with the regulatory bodies that also held them accountable under the rules and regulations devised by them.
3. ·        The NGOs are also accountable to a number of their clients who purchase products and services from the NGOs.
4. ·        The NGOs also work in partnership with their allies and government bodies who also held them accountable for their social welfare work for the benefit of the society.
5. ·        The government also held NGOs accountable for the nature of work done by the NGOs.
6. ·        The staff and all the volunteers working for the NGO also hold it accountable for the services they provide to the people of the community.
7. ·        The NGOs are also accountable to those key members who are looking to be represented by the NGO.

All the above mentioned entities are the stakeholders of the NGO who seek transparent accountability for all the stakes that they hold in the NGO. The Mission Heal NGO is proud to say that they have always justified the use of resources, services and donations to all their stakeholders very transparently. All NGOs are similarly required to be fully answerable in every way to all their stakeholders.

Responsibilities of NGOs:

The management of the NGOs has to take the lion’s share of all the accountability challenges thrown at the NGO. They should find out that what stakeholders are expecting from them. The NGOs in such circumstances should always think like their stakeholders that what consequence would come if such and such thing happens or they fail to meet their prospects. The management of any NGO should ask themselves the following questions:

• ·        Is the NGO accountable to their stakeholders on any kind of moral grounds to any of the stakeholders? Further, are we as an NGO accountable about the domain of the operations performed?
• ·        Is the NGO accountable for any legal issue to the stakeholder?
• ·        Is the NGO accountable on any prudential issues with respect to any stakeholder in terms of any threat to the organization?